Privacy Policy

At Skin Club Australia, we are committed to protecting the privacy of our customers and website users. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from https://shop.skinclubaustralia.com.au/.

Information We Collect

We collect information about you when you use the Site, including:

Personal information you provide to us: When you make a purchase or create an account on the Site, we may collect personal information such as your name, email address, postal address, and phone number.
Information about your device and internet connection: When you visit the Site, we may collect information about your device, including your IP address, browser type, and operating system. We may also collect information about your internet connection, including the website you came from and the websites you visit after leaving the Site.
Information about your use of the Site: We may collect information about how you use the Site, including the pages you visit and the actions you take.
Information from cookies and similar technologies: We and our partners use cookies and similar technologies to collect information about your use of the Site and your device. Cookies are small pieces of data that are stored on your device and used to personalize your experience on the Site.

Use of Your Information

We use the information we collect about you to provide, maintain, and improve the Site, as well as to communicate with you and personalize your experience. Some specific ways we may use your information include:

To process and fulfill your orders: We use the information you provide to process and fulfill your orders and handle returns and exchanges.
To communicate with you: We may use your information to send you updates about your orders, as well as promotional emails about our products and services. You may opt out of promotional emails at any time by clicking the "unsubscribe" link at the bottom of the email.
To improve the Site: We may use the information we collect to understand how our customers use the Site and to improve the Site's features and functionality.

Sharing of Your Information

We may share your information with third parties for the following purposes:

Service providers: We may share your information with service providers that help us operate the Site and provide our services, such as payment processors and fulfillment centers.
Business partners: We may share your information with business partners for marketing and promotional purposes.
Legal reasons: We may share your information if we believe it is necessary to comply with a law, regulation, legal process, or government request; to enforce our policies; or to protect the rights, property, or safety of the Site, our customers, or others.

Your Choices

You have the following choices regarding the collection, use, and sharing of your information:

Opt out of promotional emails: You may opt out of promotional emails by clicking the "unsubscribe" link at the bottom of the email.
Access and update your personal information: You may access and update your personal information by logging into your account on the Site. If you are unable to access or update your personal information, you may contact us at info@skinclub.com.au to request access or to make changes to your information.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to review the Privacy Policy whenever you access the Site to stay informed about our collection, use, and sharing of your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or the collection, use, or sharing of your information, please contact us at info@skinclub.com.au.